Question 1

How is my data secured on Prose?

Accepted Answer

Prose's main goal is to build a credible alternative to centralized workplace instant communication platforms such as Slack or Microsoft Teams. With Prose, you can choose to self-host or use our cloud hosting platform.

| Data can be easily migrated between self-hosted and cloud, as many times as you'd like. You own your data, and it is portable.

Prose secures your data in many different ways:

Against loss (backups can be exported and stored on your own cold storage facilities).
Against network wiretapping (strong mandatory client to server encryption, and client to client end-to-end encryption).
Against server administrator reading stored messages (not possible, since messages are end-to-end encrypted).

The way your data is secured differs based on how you host Prose:

If you use our cloud hosting platform, we are responsible for your data. Server data and server backups is encrypted at rest and is yours. You can export it out of out cloud platform at any time, but you will not be able to read your team members message histories since they are end-to-end encrypted. Only the Prose apps of your team members can decrypt messages for which they are the sender or recipient.
If you self-host Prose, the way Prose hosts and secures your server data does not differ from the cloud hosting platform. You however have to bear the responsibility of securing the systems running your Prose Pod (eg. your server's Linux system), with good practices (encrypted vir

Question 2

Formatting messages with Prose

Accepted Answer

The messages sent to conversations in Prose can be formatted with Markdown. Markdown makes it very easy to make some text bold, insert links, source code, etc.

Formatting Options

The following formatting options are available to you when composing a message:

Bold: **bold text**
Italic: _italic text_
Strikethrough: ~~strikethrough text~~
URL: [Link title](https://domain.tld)
Bullet list: * Item 1
Number list: 1. Item 1

You can also insert source code. Code coloring will be applied if the language is recognized (eg. JavaScript).

You can insert Markdown formatting in one click with the formatting buttons

Source code is automatically colored in messages

Examples

Writing some Markdown

Previewing Markdown formatting

Source code formatting is also supported!

Question 3

Setting up the Prose macOS application

Accepted Answer

Prose is available for macOS as a standalone application. It is very lightweight and does not impact your Mac's battery when you are on the go. We advise using Prose's macOS app instead of the Web browser version.

Downloading Prose

Prose for macOS can be downloaded on the Prose downloads page.

| You need to select your Mac's CPU architecture. The Apple version is built for Macs running on Apple Silicon, while the Intel version is for legacy Macs running on Intel Core CPUs.

Installing Prose

Once you downloaded Prose, mount the DMG file you just downloaded and drag the Prose app icon to your Applications folder.

Then, simply open Prose from your Applications, and log in to your account.

Prose looks beautiful next to Slack in your Mac Dock!

Updating Prose

Prose is kept up-to-date automatically in the background for you.

Whenever an update is available, you will be prompted to update the application. The update is a one click process that only takes a few seconds on a fast Internet connection.

Prose is a lightweight app that will not take up too much space and time to update

Question 4

Change your app from Light Mode to Dark Mode

Accepted Answer

The Prose application is available in both Light Mode and Dark Mode. By default, Prose will try to auto-detect the best theme for your system, however, you can easily force a mode (Light orDark).

Available Themes

Light mode theme

Dark mode theme

Changing Theme

You can easily change from Light mode, to Dark mode, or use the auto-detected theme mode as such:

Open your Account settings (in the bottom left menu bar).
In General, change the Theme option to your needs.

Theme settings

Question 5

Starting new conversations on Prose (DMs and Channels)

Accepted Answer

Conversations on Prose can either be Direct Messages (per-contact), or between multiple people (in public channels or private channels). There is no such things as "conversations" in Prose wording, rather "rooms".

Starting a Direct Message

A Direct Message room goes for a one-to-one conversation between you and a team member.

Your active DMs appear in the left sidebar as an active conversation. You can open it, and close it. Closing a conversation will not remove your history messages, it'll only remove the conversation from your sidebar.

To open a new DM with a team member, click on "Open a direct message", search for the target contact, and finally open the conversation to send your message:

Pick a member from your team and start the conversation

Creating a Public Channel

A Public Channel is a conversation between many people from your team, that can be joined and left by anyone. It is listed in the public list of channels for all your team members.

To create a new public channel, or join an existing public channel, click on "Add a channel", give it a lowercase name (short and simple is best) and finally create or join it:

Create a new public channel and join it

Creating a Private Channel

A Private Channel is a secret conversation between many people

Question 6

Recording audio messages on Prose

Accepted Answer

When text is not enough to express your ideas, you may want to try recording an audio message instead. Prose lets you share audio messages to your team mates.

Record an Audio

To record an audio message, click on the Record Audio button next to the message composing field in a conversation:

Click on the Record Audio button to start recording

Then, say what you have to say! Once ready, press on the send button:

Speak up, and send when you are ready

Once sent, your team mate will receive your audio message, and both of you can play it to listen to it:

Finally, your team mate can play your audio message

|| Audio messages sent on Prose do not have any expiration date, unlike apps such as Apple iMessage. They are kept the same way as text messages.

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