> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.prose.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Changing your availability (eg. available or away)

**Your availability appears to your team members as a little green or red dot next to your profile picture. It lets them know if you are available for chat, or if you explicitly asked not to be disturbed.**

![Rémi is currently online and available for chat](https://storage.crisp.chat/users/helpdesk/website/-/f/2/1/4/f214222024450800/availability-contact_14mtvxm.png =400x195)

# Availabilities

The following kinds of availabilities can be used:

* Available (the default when you are online, the dot color is **${color}[#07c02a](green)**).
* Busy (ask not to disturb, the dot color is **${color}[#c02a2a](red)**).
* Invisible (you are still connected, but seen as offline, there is no dot).

# Change Your Availability

Your availability can be changed as such:

![Select the new availability you want to use](https://storage.crisp.chat/users/helpdesk/website/-/f/2/1/4/f214222024450800/availability-change_2y92q2.png)